Function Aggregator

FUNCTION_AGG is a native aggregator for actions and function_calls. The AI selects a scenario, and the system merges the default configuration with the selected scenario. Aggregated functions run sequentially. The resulting flow actions are returned for later execution by the pipeline.

Tool payload

scenario is required. It must be part of the tool enum and exist in scenarios:

{
  "scenario": "qualified"
}

Configuration

{
  "function_type": "FUNCTION_AGG",
  "default": {
    "killQueues": true,
    "blockAI": false,
    "transferTeam": null,
    "resolveConversation": false,
    "disableFollowup": true,
    "add_label": [],
    "remove_label": [],
    "function_calls": ["notify_crm"]
  },
  "scenarios": {
    "qualified": {
      "resolveConversation": true,
      "function_calls": [
        {
          "name": "notify_crm",
          "arguments": {
            "status": "qualified"
          }
        }
      ]
    }
  }
}

Field	Type	Effect
`killQueues`	`boolean`	Removes pending scheduled jobs
`blockAI`	`boolean`	Blocks the AI and creates a private notification
`transferTeam`	`number \| null`	Transfers the conversation to a CriaChat team
`resolveConversation`	`boolean`	Resolves the conversation
`disableFollowup`	`boolean`	Saves `allow_followup = false`
`add_label`	`string[]`	Adds labels
`remove_label`	`string[]`	Removes labels
`function_calls`	`string[] \| object[]`	Agent functions run sequentially

Response

{
  "success": true,
  "scenario": "qualified",
  "actions_deferred": {
    "killQueues": true,
    "blockAI": true,
    "transferTeam": 1,
    "resolveConversation": false,
    "disableFollowup": true
  }
}

actions_deferred receives the complete resolved object and may also include add_label, remove_label, leadAction, and function_calls.